Examples of how our customers have used Online Manuals
Our customer was interested in reducing costs associated with catalog printing, without sacrificing the quality of service provided to customers. Additionally, a cost-effective solution was required to get full product details out to the sales force.
The solution: We created a computer-based catalog. This allowed the company to provide full product details to both customers and sales, while reducing printing costs by 60%.
Screen 1: Products are listed in the Contents panel (left side) by brand. The Body panel (right side) shows the selected products.
Screen 2: Users can obtain more details by selecting the link of the product they are interested in.
Additional Examples of Online Manuals
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Multiple online manuals can be linked together to create a knowledge database.
- Create an "information matrix" with varying levels of information for different audiences. Users start at a very general level of information, then drill down to the level of detail needed.
- Create online training centers, online libraries, or "Self Help" centers. Add audio and video effects to create online training sessions.
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